Icade Intranet

Challenges

1. Revamp a very complex information architecture with many websites and applications in order to put the intranet at the center of the ecosystem.
2. Onboard the regional teams in the project and include their feedback.
3. Turn an old applications portal into a real digital worktool, with features on its own.
4. Inherit and improve the existing Design System to create all the pages of this new intranet.

Methodology

1. Information architecture workshop with card sorting.
2. Workshop with Communication and IT stakeholders to sort and prioritize functionalities.
3. Wireframing of the key templates for desktop and mobile.
4. Prototyping of key user journeys on Invision.
5. Multiple workshops and user testing sessions in 6 cities with the local teams.
6. Reworking of the prototype after each team’s feedback.
7. Monitoring of the visual design phase to ensure Design System consistency, usability and accessibility.

Outcomes

With all the group's stakeholders around the country, we designed Icade's new intranet portal. We changed an old gateway to other applications to a real user-centric experience that helps employees getting things done based on their profession, their region and their daily needs.

This project is confidential and available for Icade’s employees only.
Contact me to learn more about it.